At Smartly Bond, we value our customers and are committed to providing high-quality smart products along with professional installation services. Our return and exchange policy is as follows:
\\\\\\\\n✅ Conditions for Return or Exchange:
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You may request a return or exchange within 7 days of receiving the product.
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The product must be in its original condition, unused, undamaged, and returned with all accessories and original packaging.
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Products that have already been installed are not eligible for return or exchange unless a clear manufacturing defect is present.
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🚫 Non-Returnable/Non-Exchangeable Items:
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Products that were installed incorrectly by the customer or a third party.
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Products that were damaged or misused after delivery.
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Requests made after the 7-day period will not be accepted.
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🔁 How to Request a Return or Exchange:
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Contact us via email:
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\\\\\\\\n📩 [email protected]
\\\\\\\\nInclude the reason for the request and attach photos (if applicable). \\\\\\\\n - \\\\\\\\n
We will review your request and respond within 48 business hours.
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If approved, we will arrange a pickup or return through our shipping partner.
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💳 Refunds:
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Refunds will be issued to the original payment method within 5–10 business days.
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If the product has already been installed, the installation cost will be deducted from the refund.
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